Job Description

ESSENTIAL FUNCTIONS

The Practice Manager oversees all aspects of day-to-day operations in a primary care center, ensuring operational excellence and the successful implementation of value-based care strategies. This role bridges administrative functions and clinical collaboration, promoting efficiency, patient satisfaction, and financial performance while ensuring compliance and quality standards are met.

DUTIES AND RESPONSIBILITIES

• Oversee daily operations, including patient flow, scheduling, staffing, and resource management.
• Implement and manage value-based care strategies in collaboration with clinical leadership.
• Supervise and support staff performance, development, and team engagement.
• Manage the center’s Profit & Loss (P&L), including budgeting, expense control, and financial reporting.
• Monitor and analyze KPIs related to patient satisfaction, quality outcomes, and operational efficiency.
• Lead quality improvement and patient experience initiatives aligned with care delivery goals.
• Ensure regulatory compliance and adherence to internal policies.
• Coordinate with other departments (Finance, Compliance, Population Health) to support integrated care.
• Maintain a safe, welcoming environment for patients and staff.
• Demonstrated experience in staff supervision, financial oversight, and operational leadership.

SUPERVISORY RESPONSIBILITIES

• This position does have supervisory responsibilities.

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