Job Description

Kartrite Resort & Waterpark Job Opportunity

Welcome to the Kartrite Resort & Waterpark, one of the country's most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply today to learn more!

Serve guests in a hospitable manner to ensure positive guest experience.

Essential duties and responsibilities include:

• Maintaining proper and adequate set-up of the bar on a daily basis.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Greeting guests in a courteous and friendly manner, promoting and documenting orders for drinks.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Inputting orders into a register at the point of sale and creating a check for each guest.
• Receiving cash from guests, making any change needed, verifying validity of charges, recording charges, and ensuring vouchers are properly executed.
• Locking and storing all beverage, food and other equipment items, depositing cash drops and securing bank.
• Complying with attendance rules and being available to work on a regular basis.
• Performing any other job-related duties as assigned.

Qualifications and skills include:

• Hotel experience preferred.
• Must communicate well with guests.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
• Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation: Salary Range: $13.55 - $13.55 Hourly. Tipped/Service Charge Eligible? Yes. Discretionary Performance Bonus Eligible? No.

Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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