Job Description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for the professional, courteous greeting and serving of beverages to guests in their assigned location at The Hotel Hershey.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Serve and dispense alcohol in line with PLCB regulations at both the bar and poolside locations

• Operating the point of sale system*

• Prepare cocktails for guests and servers according to standard recipe*

• Assessing customers’ needs and preferences and making recommendations.*

• Performing all aspects of opening and closing procedures*

• Ensuring bar par is adequate and that the liquor requisition is according to standard

• Receiving and storing beverage products in a proper and orderly manner*

• Conducting monthly inventory*

• Ensuring that glassware and bar utensils are washed, while adhering to safety standards, and presentable before they are used*

• Maintaining a clean and safe working environment*

• Ensure that all side work assigned is accomplished in a clean and orderly manner.*

• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age or older.

• Must be able to pass the accredited alcohol server test (RAMP) within the probation period.

• Minimum of 2 years of experience tending bar in a restaurant or lounge setting

Knowledge, Skills, and Abilities:

• Working knowledge of wines, beers and liquors.

• Ability to make decisions in a fast-paced high-pressure environment

• Must be able to multitask while prioritizing job tasks and assignments

• Must have strong interpersonal relationship skills

• Must display a professional image in compliance with Hershey Entertainment & Resorts guidelines

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

Job Demands:

• While performing the duties of this job, the employee is required to:

• Reaching Forward Frequent (34%-66%)

• Reaching Overhead Frequent (34%-66%)

• Finger Dexterity Frequent (34%-66%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Occasional (<33%)

• Standing Constant (>67%)

• Walking Constant (>67%)

• Lifting Frequent (34%-66%): Up to 60 lbs. 

• Must be able to work flexible hours, including morning, evenings, weekends, and holidays.

• Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather.

• This is a union position, and the work schedule will be based on union seniority. Candidates must be able to meet schedule requirements, which will most likely require working flexible hours including days, evenings, weekends, and holidays to meet operational demands.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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