Operations Business Analyst -(Analytics, sql, python basics) Job at TriOptus LLC, Sunnyvale, CA

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  • TriOptus LLC
  • Sunnyvale, CA

Job Description

Marketplace Partner Payments Financial Operations Role

This role will be a key contributor to the Marketplace Partner Payments Financial Operations team with a primary focus on Payments Compliance as well as more general payment related activities. In this role, you will partner cross-functionally to understand the seller journey, how data is data collected and managed for the purpose of tracking and controlling seller compliance and mitigating the exposure resulting from non-compliance and fraud.

Specific areas of focus include:

  • How sellers provide and change their tax and payment information
  • Ensuring that the data is properly formed and verified
  • Managing data sharing across teams and our payment processors
  • Ensuring data integrity and adhering to data privacy guidelines
  • Data analysis and reporting
  • Process automation and complex system integrations
  • Implementing internal and regulatory mandates in a user centric context where clarity and consistency of the user experience are leveraged to maximize adoption and minimize seller friction/attrition
  • Interface design and user interaction flows
  • Understanding and resolving operational issues in coordination with support teams
  • Ability to develop user support documentation to be used by support teams
  • General payments, accounting and finance concepts

Key success criteria:

  • Strong analytical aptitude
  • Driving ownership and accountability
  • Strong customer advocate
  • Excellent people skills
  • Uses data and analysis to drive decisions
  • Fosters trust with internal partners
  • Values team dynamics and inputs
  • Commitment driven
  • Attention to details
  • Bias for action

Qualifications:

  • Business/Finance degree with minor in Computer Science/Statistics or Computer Science/Statistics with a minor in Business/Finance
  • Strong organizational skills (PMP, ACP certification)
  • Excellent SQL and Excel skills
  • Ability to analyze large datasets, summarize findings and make actionable recommendations
  • Experience with agile/lean principles to effectively manage requirements, prioritize workstreams and drive quality implementations

Will this role be hybrid?

  • Yes

If hybrid, how many days per week will need to be in office?

  • Preferred 5 in office (Sunnyvale or San Bruno). Flexible 3-5 in office.

Job Tags

Work at office, Flexible hours

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