Job Description

Company Description

Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. This role is fully on-site in Parsippany, NJ.

Position Summary

We are seeking a highly organized, detail-oriented, and proactive Insurance Program Coordinator to fully administer and manage the operations of a regulated insurance program. This role serves as the central operational and compliance hub for the program, overseeing regulatory filings, documentation management, research, state agency coordination, governance records, and cross-functional communication.

The ideal candidate has a strong background in insurance operations and/or legal support, thrives in highly regulated environments, and excels at information organization, file management, and regulatory research. This position requires exceptional follow-through, the ability to manage multiple deadlines across jurisdictions, and confidence communicating with state insurance departments and regulatory agencies.

Key Responsibilities:

Insurance Program Administration

• Oversee day-to-day administrative management of the insurance program.
• Maintain corporate records, governance documents, board materials, and regulatory filings.
• Track deadlines for multi-state compliance requirements and ensure timely submissions.
• Coordinate and maintain licensing and registration documentation across jurisdictions.
• Serve as the central repository manager for all program documentation and records.

Regulatory & Compliance Coordination

• Research and interpret insurance regulations across multiple states.
• Communicate directly with state insurance departments and regulatory agencies.
• Prepare, organize, and submit regulatory filings, annual statements, and supporting documentation.
• Maintain compliance calendars and ensure all statutory deadlines are met.
• Assist with audits, examinations, and regulatory inquiries.
• Conduct legal and regulatory research using platforms such as Westlaw.

Documentation & File Management

• Establish and maintain highly organized digital and physical filing systems.
• Manage version control of policies, contracts, governance documents, and procedures.
• Track amendments, endorsements, and compliance updates.
• Ensure documentation accuracy and accessibility for leadership and auditors.

Operational & Program Support

• Coordinate with underwriting, claims, accounting, legal, and third-party vendors.
• Assist in policy development, revisions, and procedural documentation.
• Support claims administration oversight and compliance workflows.
• Organize and track vendor contracts and service agreements.
• Assist in implementing operational improvements and workflow efficiencies.

Research & Information Management

• Conduct structured research on regulatory requirements, statutory changes, and compliance updates.
• Compile summaries and briefing materials for executive leadership and board members.
• Develop tracking spreadsheets, compliance logs, and reporting dashboards.
• Organize complex information into clear, usable documentation.

Stakeholder & Agency Communication

• Serve as a primary administrative liaison between internal and external parties.
• Coordinate meetings, prepare materials, and document minutes.
• Prepare executive-level reports, compliance summaries, and risk updates.
• Follow up consistently with internal teams and regulatory bodies to ensure issue resolution.

Qualifications

• Paralegal certification or Bachelor’s degree in Law, Business, Risk Management, Insurance, or related field preferred.
• 3-5+ years of administrative, project management, compliance, insurance operations, or regulatory coordination experience.
• Experience conducting legal research.
• Experience working within an insurance carrier or captive strongly preferred.
• Excellent project management and organizational skills.
• Must be a self-starter and ability to work independently.
• Strong analytical skills and problem-solving capabilities.
• Must be proficient in MS Office.
• West Law experience preferred.

Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer:

• Competitive compensation
• Medical, Dental, Vision, 401k matching, Life Insurance
• PTO and Sick Time
• Corporate events, team and culture building activities, employee awards and recognition, company trips and more!

DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.

Job Tags

Similar Jobs