Job Description
JUNIOR SALESFORCE ADMINISTRATOR Salesforce & Data Systems Associate
Location: Tulsa, Oklahoma
Organizational Background Still She Rises, Inc. provides free legal representation to pregnant women, mothers, and women who are caregivers of children who have been brought into the criminal and family policing legal systems. Founded in North Tulsa, Still She Rises is a holistic defense organization dedicated to client-centered, innovative legal representation that honors the dignity of the women we serve while also addressing systemic issues impacting the larger community.
SSR's work is carried out by an interdisciplinary team of attorneys, advocates, investigators, and operations staff. The Junior Salesforce Administrator supports that work by helping maintain the systems, data, and reporting tools staff rely on to serve clients, understand program activity, and make informed decisions.
About the Role The Junior Salesforce Administrator supports SSR's Salesforce environment by helping maintain data quality, building and updating reports and dashboards, supporting users, and improving the clarity and usefulness of information across the organization.
This is an early-career, learning-forward role for someone who is mission-driven, technically curious, detail-oriented, and self-directed. We do not expect the person in this position to know everything on day one. We are looking for someone who can learn, troubleshoot, document, ask thoughtful questions, and grow into deeper Salesforce administration and reporting responsibilities over time.
Essential Functions & Responsibilities Salesforce Administration, Data Quality, and User Support - Support day-to-day Salesforce administration, including maintaining contacts, accounts, cases, referrals, custom objects, fields, record types, picklists, page layouts, paths, and related system updates.
- Assist with data entry standards, imports, exports, duplicate management, routine data cleanup, and basic data quality checks.
- Help manage users, roles, permissions, and access settings with guidance from supervisors or senior technical partners.
- Support data security and confidentiality by maintaining appropriate user access and ensuring sensitive client and organizational information is handled responsibly.
- Respond to basic Salesforce questions, troubleshoot user issues, and provide informal training or guidance to support staff adoption and effective system use.
- Create and maintain simple user guides, process notes, and system documentation to promote consistency and continuity.
Reporting, Dashboards, and Data Use - Build, update, and maintain Salesforce reports and dashboards for program staff, practice leaders, operations, and leadership.
- Translate staff and organizational questions into clear reports, visuals, dashboards, and summaries that support recurring reports and ad hoc data requests.
- Partner with internal stakeholders to improve the clarity, accuracy, consistency, and usefulness of Salesforce reporting.
- Help identify data gaps, reporting inconsistencies, system pain points, and opportunities to improve how information is collected, organized, accessed, and used.
- Support the organization's ability to understand program activity, client services, outcomes, caseloads, referrals, and other key operational trends.
- As skills develop, support expanded reporting and visualization needs through Salesforce and, where applicable, tools such as Power BI, Tableau, or similar platforms.
Learning, Troubleshooting, and System Improvement • Regularly use Salesforce Trailhead, documentation, user groups, forums, and online communities to learn new features and solve problems.
• Proactively research solutions before escalating issues, while recognizing when additional support, approval, or technical guidance is needed.
• Experiment in sandbox environments and learn through testing, iteration, documentation, and feedback.
• With support, gradually take on additional responsibilities such as simple automations, Salesforce Flows, dashboard improvements, process refinements, and certification-related skill building.
• Support other related duties as assigned to strengthen SSR's operations, data systems, reporting practices, technology use, and mission-aligned work.
Knowledge, Experience & Skills Required - Some hands-on experience with Salesforce, CRM systems, databases, spreadsheets, reporting, data entry, or related technical tools. This may include work experience, internships, volunteer projects, coursework, certification preparation, or self-directed learning.
- Comfort working with spreadsheets and basic data concepts.
- Strong attention to detail and commitment to accuracy.
- Ability to learn technical skills independently using documentation, online resources, training platforms, and peer communities.
- Clear communication skills and ability to support staff with varying levels of technical comfort.
- Ability to manage multiple tasks, follow through, and document work clearly.
- Sound judgment and ability to handle confidential and sensitive information responsibly.
- Strong alignment with SSR's mission and values.
Preferred (Not Required) - Salesforce Administrator certification or active progress toward certification through Trailhead or a similar learning platform.
- Experience creating reports or dashboards in Salesforce or another reporting tool.
- Familiarity with permission sets, profiles, flows, validation rules, dashboards, custom objects, or nonprofit Salesforce tools.
- Exposure to Power BI, Tableau, or similar data visualization tools.
- Experience in nonprofit, legal services, advocacy, social impact, public defense, or human services environments.
Successful Candidates Will Be - Curious, resourceful, and eager to keep learning.
- Organized, detail-oriented, and comfortable with follow-through.
- Able to turn messy information into clearer systems, reports, and processes.
- Patient and helpful when supporting non-technical users.
- Comfortable asking questions, receiving feedback, and learning through iteration.
- Able to balance day-to-day support requests with longer-term systems improvements.
- Thoughtful about confidentiality, data security, and the real-world impact of client information.
- Mission-driven and interested in justice-centered, client-centered work.
Compensation: $60,000 annually, plus medical, dental, vision, life insurance, FSA, and a 401(k) with a 4% employer contribution. Generous PTO and a supportive supervision structure are provided to support sustainability in this work.
How to Apply To apply, please go to Stillsherises.org, click the Careers tab, and upload a cover letter and resume in one document when prompted. Applications without a cover letter will not be considered.
This position will remain open until filled.
Priority consideration will be given to applications received by May 31, 2026. Still She Rises is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply.
Job Tags
Work experience placement, Internship