Job Description

Join the Breakthrough Public Schools Summer 2024 IT Internship. As a member of the Breakthrough IT Department, you will have the opportunity to learn IT, grow professionally, and build your resume and knowledge. The position will be based at the Breakthrough Public Schools Home Office (located near Downtown Cleveland) and interns may have work assignments at our 10-member schools.

• Providing basic support of in-house technologies (i.e. laptops, Chromebooks, audio/video systems, networkconnectivity etc.)
• Supporting the Windows 11 deployment for all computers within the school network
• Assisting in inventory management; updating, creating, and cleaning up asset inventory records
• Assist in on-boarding and off-boarding staff computer equipment, to include imaging and set up of computers for new staff in time for their start date; retrieve computer equipment from terminated employees and scan equipment to ensure it can be used for future users.
• Escalate issues when appropriate to IT management.
• Occasionally perform installation or replacement of network equipment under the supervision of Technology Infrastructure staff.
• Willingness to occasionally work during non-traditional working hours
• Other duties as assigned

• Currently enrolled in a 2-year or 4-year degree program in Information Systems, Information Science, Information Technology, Information Security, or a related STEM field
• Excellent verbal and written communication
• Advanced problem-solving skills using logic and data
• Critical thinking and analytical skills
• Ability to articulate complex technical issues to those not as experienced
• The ideal person will possess the willingness and capacity to learn quickly and apply new knowledge
• They will also have proven analytical skills, excellent written and oral communication abilities

• Complete the online application and digital interview
• All summer interns will be required to successfully pass a BCI and FBI criminal record check

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