Job Description

About Keystone

Keystone is a rapidly growing insurance brokerage platform partnering with independent agencies across the United States. Keystone provides strategic resources, capital investment, and operational support to drive sustainable growth, empowering agencies to maintain their identity while accessing best-in-class tools in finance, HR, sales, and M&A integration. The leadership team brings over a century of combined industry expertise, fostering collaboration, innovation, and long-term value. For more information please visit:

Human Resources Assistant

Position Summary:

The Human Resources Assistant supports all aspects of the employee lifecycle, including onboarding, HR administration, compliance, employee relations support, and offboarding activities. This role also provides administrative support to ensure efficient day-to-day Human Resources operations and a positive employee experience across the organization.

Key Responsibilities:

• Respond promptly and professionally to inquiries from current and prospective employees.
• Assist with agency communications and employee engagement initiatives.
• Support employee relations activities and HR-related programs.
• Coordinate recruiting and hiring efforts in partnership with the Talent Acquisition team.
• Assist with performance management processes and documentation.
• Coordinate and facilitate employee onboarding activities.
• Ensure compliance with I-9 employment verification requirements.
• Maintain accurate employee records and ensure all required documentation is submitted to the corporate office.
• Process personnel data changes and HR transactions.
• Support pre-employment, onboarding, and offboarding processes.
• Coordinate employee training and development activities.
• Maintain confidentiality when handling sensitive employee information.
• Perform additional duties and special projects as assigned.

Qualifications:

• Associates or Bachelors degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent work experience.
• HR certification such as PHR or SHRM-CP is a plus.
• Previous human resources, administrative, or office support experience required.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS platforms such as ADP Workforce Now preferred.
• Strong organizational, administrative, and time management skills with close attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build positive working relationships with employees at all levels of the organization.
• Ability to manage confidential information with professionalism and discretion.
• Self-motivated, adaptable, and able to prioritize multiple tasks in a fast-paced environment.
• Strong problem-solving skills and ability to exercise sound judgment.
• Professional demeanor with a strong customer service mindset.
• Ability to pass a criminal background check, as permitted by law.

Hours: Monday-Friday, 8:00am-5:00pm

Office Location: 507 West Newton Street, Greensburg, PA 15601 (Hybrid Work Options)

Benefits:

• Competitive Compensation
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

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