Hotel Bartender Job at Hyatt House, Wilmington, NC

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  • Hyatt House
  • Wilmington, NC

Job Description

Job Description

Job Description

What Makes a McKibbon Bartender?

The bartender not only mixes and mingles with customers but is savvy about drink preparation. The bartender provides customized beverage service to each of the hotel’s restaurant/bar customer in a friendly, energetic and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates are passionate about guest service and have the ability to communicate effectively and multitask.

A Day in the Life:

  • Bartender will approach each guest interaction with the mindset of exceeding guest expectations

  • You will embrace the culture personifying it in daily interactions with guests and associates alike

  • Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum

  • Bartender will help create an energized bar experience through friendly and personalized service

  • Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally

  • Bartender will take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are at their peak at all times

  • You will drive product quality and guest satisfaction consistently operating as if they 'own it'

  • Bartender will anticipate customer needs with the ability to change goals and direction quickly

  • You will have knowledge of drink preparation and presentation

  • Bartender must be able to lift trays of beverages or food items weighing up to 30-lbs. on a regular and continuing basis

  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements

  • One to two years’ experience as a bartender

  • The ability to work a flexible schedule, including shift work, weekends, and holidays

  • The legal ability to serve alcohol in the State/Province

  • Knowledge of state and local guidelines regarding service of alcohol

  • Knowledge of drink preparation

  • Computational skills to process guest payments

  • Food safety certification and/or alcohol service training recommended

  • The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis

  • Being a motivated self-starter

  • Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

 

Benefits: Full Time Associates:  

  • Comprehensive benefits package including medical, dental, and vision  

  • Life insurance 

  • Pet Insurance

  • Short and long-term disability 

  • Paid time off and holidays 

  • Tuition assistance 

 

Financial & Occupational Wellness: All Associates 

  • Competitive Compensation with incentives (incentives vary by position)

  • 401K Savings Plan, 50% matching up to 10% of compensation

  • Associate referral program 

  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

  • Fundraising matching funds program 

  • Team volunteer opportunities 

  • 24/7 chaplain services 

  • Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

 

Job Tags

Full time, Temporary work, Part time, Local area, Flexible hours, Shift work, Night shift

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