Job Description
Back of House Team Member: The back of house team member is the heart of the house. They must strive to produce amazing food in a clean and safe environment, They must seek to execute the five areas the matter most to the guest with excellence: Taste of Food, Accuracy, Speed of Service, Cleanliness, Attentive and Courteous Service(Focus). Team members must be guest focused, create a culture of food safety, and follow all systems. They also follow direction from Leadership and treat fellow staff and guests with honor, dignity, and respect.
Expectations
· Able and willing to stand for long periods of time
· Can lift up to 50 lbs
· Comfortable working around hot equipment and temperatures
· Can spend periods of time in walk in cooler/freezer in temperatures of up to 20 degrees below zero
· Follow and displays proper hand washing procedures
· Knows temperature danger zone and health department requirements
· Use LEAN chicken system and AHA
Front of House Team Member: The front of house team member is the first line of contact for all of our guests. Willing to wear costume for events. They must seek to execute the five areas the matter most to the guest with excellence: Taste of Food, Accuracy, Speed of Service, Cleanliness, Attentive and Courteous Service. Team members must be guest focused and have a heart to serve. They also follow direction from Leadership and treat fellow staff and guests with honor, dignity, and respect.
Expectations
· Stand on Feet for Long Periods of Time
· Work Outside In Multiple Weather Conditions
· Smile and Have Professional Tone and Speech
· Move with Urgency
· Understand the Guest is the Most Important Person
· Follow all uniform and appearance policies
· Be Punctual, Positive, and Personable
· Follow Policies and Procedures
· Wash Hands Often and Follow Health Department Requirements
· Embrace 2nd Mile Service ( Carry Trays, Refresh Beverages, Clear Tables, Open Doors)
ALL JOB DUTIES WILL BE DISCUSSED AT INTERVIEW FOR EACH POSITION.
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