Job Description Job Description Who We Are Big Frog Custom T-Shirts & More is a growing franchise brand built on creativity, community, and high-touch customer experience. We help businesses, schools, and organizations bring their brands to life through custom apparel and promotional products: no minimums, fast turnaround, and exceptional service. The Role This is not a desk job and its not just consulting. The Franchise Business Coach is the frontline driver of franchise performance; combining business intelligence with the ability to influence, energize, and activate people in real time. Youll partner with franchise owners to improve profitability, but just as importantly, youll work inside their stores by motivating teams, creating momentum, and helping turn strategy into action. If youre someone who can walk into a business, quickly read the room, build trust, and get people moving in the right direction, youll thrive here. What Youll Do Analyze franchisee financials and KPIs to identify performance gaps and growth opportunities Drive measurable improvement in sales, profitability, and operational execution Coach franchise owners on pricing, sales strategy, cost control, and growth planning Influence adoption of best practices, brand standards, and system initiatives Lead high-impact store visits, motivating teams, improving execution, and creating accountability Deliver direct, actionable coaching that results in real behavior change Support grassroots marketing and local sales efforts to drive B2B growth Conduct business reviews, track action plans, and hold owners accountable for results Partner with internal teams to support franchisee success and continuous improvement Who You Are Naturally charismatic and highly likable. You build trust fast and people enjoy working with you Persuasive and confident. You can influence decisions and drive action without authority High energy. You bring momentum into every room you walk into Comfortable working with younger (Gen Z) teams and know how to motivate and engage them A doer, not just a thinker, youre as comfortable jumping into a store as you are reviewing a P&L Emotionally intelligent. You read people well and adjust your approach in real time Results-driven. You take ownership of outcomes, not just recommendations Willing to challenge your franchisees directly while maintaining strong relationships What You Bring 46 years in business coaching, consulting, multi-unit operations, or franchise support Strong understanding of P&L, KPIs, and unit-level economics Proven ability to solve problems and drive measurable business improvement Exceptional communication and influencing skills with business owners Experience leading or motivating frontline teams (retail, hospitality, fitness, or service environments preferred) Ability to balance strategic thinking with hands-on execution Important to Know This role requires approximately 25% travel and regular in-store visits Success in this role depends on your ability to engage people, drive action, and create accountability Candidates who prefer purely analytical or low-interaction roles are unlikely to thrive Why Big Frog High-impact role with direct influence on business performance Opportunity to shape and grow a franchise system Collaborative, entrepreneurial environment Strong support team and leadership access Benefits include health, dental, 401(k), and PTO Bottom Line Were looking for someone who can combine business smarts with people influence, someone who doesnt just identify problems but gets people to act on solutions. This is an ON-SITE position in Dunedin, FL. Company is not seeking remote candidates Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Company Description Big Frog Franchise Group is a small, close team that works to ensure our Franchise Owners receive the best support in the franchise industry. Team culture is critical to our success. We have a casual work environment with quarterly days off for volunteering and the occasional office dog visiting for belly rubs. Company Description Big Frog Franchise Group is a small, close team that works to ensure our Franchise Owners receive the best support in the franchise industry. Team culture is critical to our success. We have a casual work environment with quarterly days off for volunteering and the occasional office dog visiting for belly rubs.
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