Job Description

Position Type:
Instructional Support/Computer Technician

Date Posted:
4/8/2026

Location:
*Shaker High School
As a Computer Technician for the North Colonie School District, you will provide essential entry-level technical support to students and staff. You will ensure the smooth operation of instructional technology, focusing on hardware maintenance, software troubleshooting, and user training.

Salary - $56,394

Core Responsibilities

• Technical Support: Troubleshoot and repair hardware (PCs, Chromebooks) and peripherals (printers, Touchpanels) for staff and students.
• Software Management: Install updates and/or resolve issues with Microsoft Windows OS, Google Apps Suite, and various educational software packages.
• Training & Assistance: Provide hands-on guidance to help staff effectively use new software and technology in the classroom.
• System Maintenance: Perform routine hardware maintenance and assist with network installation projects.
• Inventory Control: Maintain accurate records of computer equipment and maintenance history.

Key Qualifications

• Technical Knowledge: Familiarity with PCs, Chromebooks, and peripheral equipment.
• Problem Solving: Abillity to search for resolutions to routine software/hardware issues independently.
• Communication: Strong interpersonal skills to collaborate with educators and explain technical concepts to non-technical users.
• Soft Skills: High levels of initiative, dependability, and resourcefulness in a fast-paced school environment.

MINIMUM QUALIFICATIONS:

1. Graduation from an accredited college or university with at least a Bachelor's Degree in Electronic Data Processing, Computer Science or closely related field and one (1) year experience in the installation / maintenance / repair of computer equipment and systems; OR,
   
   1. Graduation from an accredited college or university with an Associate's Degree in Electronic Data Processing, Computer Science or closely related field and two (2) years of experience in the installation / maintenance / repair of computer equipment and systems; OR,
   2. Graduation from high school or possession of a high school equivalency diploma and three (3) years of experience in the installation / maintenance / repair of computer equipment and systems.

NOTES:

• Successful completion of a three (3) credit semester hour course in college-level Computer Science, Computer Information Systems, or a closely-related field may be substituted for up to three (3) months of appropriate experience.
• Successful completion of a course of study offered by a technical training institute, college or corporate training program may be substituted for one (1) year of appropriate experience, if the following conditions are met:
  • The course of training involves learning the fundamental aspects of Computer Programming, Systems Analysis, Telecommunications, LAN/WAN System Configuration or a similar course with technical emphasis on the operation of a connected computer system.
  • The candidate provides an official description of the coursework and evidence that it was successfully completed.
  • Following successful completion of six (6) months of probationary period/traineeship, individuals with permanent competitive class status as computer technician trainee mature to computer technician without further examination.

Juris. Class: Competitive

ACCS Adopted: 2/11

Last Revised: 12/24

Attachment(s):

• Computer Technician and Trainee - NCCSD - Job Description.pdf

Job Tags

Permanent employment, Traineeship

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