Job Description

Job Title

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Essential Responsibilities

• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Check customer's identification to confirm that the customer is of drinking age.
• Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws, obtain Tips certification.
• Ensure established pars are maintained.
• Perform all side work duties according to side work schedules.

Required Knowledge, Skills, and Abilities

• High school education or equivalent experience.
• Three - six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Able to mix cocktails correctly
• Able to provide wine service
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English.

Physical Demands

• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff and guests.

Benefits Package

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

Why The Harpeth

As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.

At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk!

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